Our Unique Approach

We don’t just deliver presentations—we partner with you to understand your specific challenges, assess your current culture, and design customized solutions that create lasting change.

Three Pillars of Excellence

Visual Communication: Personal presentation, poise, professional presence

Verbal Communication: Effective dialogue, introductions, handshakes, networking mastery, calendaring, and email etiquette

Social Business Etiquette: Client dining, meeting leadership, and presentation skills

Why Choose A Matter of Etiquette?

  • Proven Expertise

    Bringing over a decade of experience partnering with financial institutions to deliver impactful outcomes.

  • Comprehensive Solutions

    From personalized 1:1 coaching, monthly quick-win lunch sessions, half-day workshops, full-day intensives, to transformational weekend executive retreats.

  • Strategic Partnership

    We become part of your team, not just another vendor with follow-up progress check-ins, ROI measurement tools, and ongoing support options.

  • Multi-Generational Excellence

    Our team spans generations, bringing both time-tested etiquette principles and fresh perspectives on modern workplace dynamics. This unique combination allows us to bridge communication gaps between different age groups within organizations while respecting traditional standards of professionalism.

  • Industry Focus

    Deep understanding of financial services culture and client expectations, built through years of increasing demand from financial institutions.

  • Multi-Generational Perspective

    Our team combines traditional expertise with fresh, modern approaches, bridging generational communication gaps.